365kasinoTerms of Use

When you access 365kasino, you enter into an agreement with us governing your account, your deposits and withdrawals, your participation in our games and markets, and the rights and responsibilities both you and we undertake. This document sets out those terms in plain language.

We operate 365kasino to provide sportsbook betting (football, badminton, MotoGP, esports), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), and slot games to users in supported jurisdictions. Our service is available only where applicable local law permits. By registering an account on 365kasino, you confirm that you are accessing our platform from a jurisdiction where our services are legally available and that you comply with all relevant local regulations.

This guide covers account creation, deposit and withdrawal policies, bonus terms, settlement procedures, and dispute resolution. Reading and understanding these terms before opening your 365kasino account helps ensure you know your rights and our responsibilities to you.

Account Opening and Verification on 365kasino

To open a 365kasino account, you provide your email address, create a password, and supply basic personal information including your full name and date of birth. We verify this information against national identity records to comply with regulatory requirements and to prevent fraud and underage access.

Our verification process requires submission of government-issued identification (Indonesian national ID, passport, or equivalent), proof of your residential address (utility bill, bank statement, or official letter), and phone number confirmation. This process typically completes within hours; we may request additional documentation if your initial submission is unclear. Once verified, your account unlocks access to all 365kasino categories — sportsbook, live-dealer tables, and slots.

You are responsible for maintaining the confidentiality of your account password and for all activity that occurs under your account. We recommend using a unique, strong password and changing it regularly. If you suspect your account has been compromised, contact our support team immediately so we can secure your account and investigate any unauthorized activity.

Deposits, Withdrawals, and Your 365kasino Balance

We accept deposits via e-wallets (DANA, e-wallet, mobile banking, local payment, online payment) and bank transfers (e-wallet, mobile banking, local payment, online payment). e-wallet payments are also available in supported regions. Your deposit is credited to your 365kasino account balance within minutes for e-wallets or typically within one business day for bank transfers. All deposits are logged in your account history with timestamp and payment method.

Your account balance funds all activity on 365kasino — sportsbook bets, live-dealer wagers, and slot spins. When you place a bet or spin, your stake is deducted from your balance immediately. When you win or complete a settlement, your payout is credited to your balance instantly. Your balance remains available for withdrawal at any time through the same payment methods you used to deposit.

Deposit verification

We may verify that deposit payments originate from accounts registered in your name. Deposits from third-party accounts may be rejected or held pending investigation.

Withdrawal processing

Withdrawals are processed within standard banking windows. Bank transfers may take one to two business days; e-wallet transfers typically complete within hours after approval.

Minimum and maximum limits

We maintain minimum and maximum deposit and withdrawal amounts per transaction. These limits are displayed in your account cashier and may vary by payment method.

Bonus Terms and Promotional Offers on 365kasino

We occasionally offer promotional bonuses — for example, welcome offers for new accounts or seasonal promotions during events like Idul Fitri or Idul Adha. Any bonus is subject to specific terms, which we display prominently when the promotion is active.

Bonus funds, when credited to your account, are typically subject to wagering requirements — a minimum amount you must bet using the bonus before you can withdraw it or convert it to cash. These requirements vary by promotion and are always stated upfront. Bonuses may also carry game restrictions (e.g., bonuses may be usable on live-dealer tables but not slots, or vice versa). We are under no obligation to award bonuses, and we reserve the right to modify or cancel any promotion at any time.

Bonus abuse — for example, placing large bets on both sides of a market to guarantee a profit while wagering a bonus — may result in cancellation of the bonus and forfeiture of associated winnings. We monitor for these patterns and reserve the right to close accounts engaging in abuse.

Settlements, Disputes, and Our Obligations to You

When a sportsbook event concludes or a live-dealer game round ends, we settle your account based on the official result. Sportsbook markets settle once the governing body (the football league, MMA promotion, badminton federation) declares the official result. Live-dealer games settle immediately after the dealer's decision. We review all settlements to ensure accuracy; if we identify an error, we make the appropriate account adjustment.

If you dispute a settlement decision, contact our support team with details of the market, the result as displayed to you, and your concern. We investigate all disputes and respond with an explanation of our settlement decision. If we find we made an error, we correct your account. If we believe our settlement was correct, we explain our reasoning.

We maintain records of all markets, odds, results, and settlements for a minimum of two years. You can access your transaction history in your 365kasino account at any time. This history is your primary record for verification and dispute purposes.

Jurisdiction and Service Availability

Our services are available only where local law permits. We do not knowingly offer 365kasino in jurisdictions where online gaming is prohibited. At registration, you confirm that you are accessing 365kasino from a location where our services are legally available and that you have verified this compliance with local regulations.

Your account may be suspended or closed if we determine that you are accessing 365kasino from a restricted jurisdiction. Users from Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported Indonesian regions may access our full service subject to their local laws. If your jurisdiction's status changes or becomes unclear, we recommend consulting local legal guidance.

We are not responsible for any legal consequences arising from your use of 365kasino in violation of your local jurisdiction's laws. It is your responsibility to verify compliance before opening an account and to maintain compliance throughout your use of our platform.

Our Data Protection and Platform Commitments

We protect your personal information using industry-standard encryption and security protocols. Your identity data, payment information, and account activity are stored securely and accessed only by authorized 365kasino staff for legitimate business purposes — account management, fraud prevention, regulatory compliance, and customer support.

On 365kasino, we commit to maintaining fair, transparent game mechanics. Our live-dealer studios operate with real dealers, real cards, and multiple camera angles to ensure visibility and authenticity. Our sportsbook odds are displayed in real time and updated as betting action and external information shift. Our slot games use certified random-number generation to ensure unpredictability.

We reserve the right to modify these terms at any time. Significant changes will be announced in your 365kasino account or via email. Continued use of 365kasino after a change constitutes your acceptance of the new terms. For questions about these terms or our policies, contact our support team through your account dashboard or via email.